INTRODUCTION
Nearly in every moment of life, everyone comes into contact with the public, relatives, colleagues, subordinates, higher ups, through functions, group meetings and as well as one-to-one office meetings, personal or official writings, and telephone conversations, Internet etc. Though most of these contacts are positive interactions, each has the potential to become adversarial if handled inappropriately. Interpersonal communication skills are very important for every individual for effective work culture and teamwork. We handle this highly delicate subject with some communication "tricks of the trade".

WHAT WILL THEY LEARN?
• The Communication Process
• Purpose of Communication Communication Channels
• Importance of Effective Communication
• Basic skills of Communication Techniques
• Barriers to communication
• Body language / Proximics
• To express / present with confidence
• Presentation Skill
• Front office Skill
• Improved interpersonal relationship
• Improved learning skills
• Improved problem solving skill & teamwork
• Improved leadership quality
• Improved efficiency for constructive feedback.
• Handling the subordinates and the bosses

WHO SHOULD ATTEND?
Grass-root employees, supervisors, managers and top officials

WHO WILL BENEFIT?
Entire cross section of the organisation. Effective communication leads to employees’ commitment and involvement thus creating a congenial atmosphere for teamwork and productivity.